Troubleshooting Guide
Android
A- Resolution issues
If the resolution fails while the resolver is downloading the dependencies, try a VPN
B- Build issues
If you get an error during the build process, you need to verify all the items in this checklist:
1/ Remove all the existing ad networks.
For Admob:
2/ Verify that Advertisement is also removed in Package Manager.
3/ Compare your Android resolver settings with the following.

4/ Confirm your Player settings. Please note that you can target API level 31/32 to be compatible with Android 12 devices.
5/ For “Duplicate class” errors, use these custom build settings.
Remove all jar/aar files under Plugins/Android :
Then force resolve:
6/ If you get this error while compiling the aab file:
Error information: `FileNotFoundException: Temp/gradleOut/launcher/build/utputs/budle/release/laucher.aab does not exist

You’ll need to check “Custom Launcher Gradle Template” in Players settings.
Then open launcherTemplate.gradle file and in defaultConfig, add the following code:
tasks.whenTaskAdded {
task ->
if (task.name.startsWith("bundle")) {
def renameTaskName = "rename${task.name.capitalize()}Aab"
def flavor = task.name.substring("bundle".length()).uncapitalize()
tasks.create(renameTaskName, Copy) {
def path = "${buildDir}/outputs/bundle/${flavor}/"
from(path)
include "launcher-release.aab"
destinationDir file("${buildDir}/outputs/bundle/${flavor}/")
rename "launcher-release.aab", "launcher.aab"
}
task.finalizedBy(renameTaskName)
}
}
C- Testing issues (ads, crashes)
If you don’t see the ads while testing or if you app is crashing, you need to verify all the items in this checklist:
1/ The adaptive, smart, rectangle and large banners aren’t enabled by default, please contact us if you want to use them.
2/ Make sure that your device ID is added in your MAS dashboard.
3/ Confirm that the ad formats are enabled.
4/ Make sure you are using the right AppKey, Admob ID and Bundle ID.
5/ Make sure that Minify settings are disabled under Player settings
6/ If Minify must be enabled, please check this.
7/ Make sure you updated your app-ads.txt file.
iOS
A- Build issues
If you get an error during the build process, you need to verify all the items in this checklist:
1/ Check that Cocoapods is installed.
2/ If you face this error during the build, try using a VPN.
3/ If you face this error after the build finishes.
You need to open Terminal
Then execute this command line vi ~/.bash_profile
In order to edit the content of the file, just hit the letter i
Paste this content at the end of the file
export PATH=$PATH:$JAVA_HOME/bin
export LANG=en_US.UTF-8
export LANGUAGE=en_US.UTF-8
export LC_ALL=en_US.UTF-8
Save by clicking ESC, then type :wq
4/ Make sure that Xcode version is 13+.
B- Testing issues (ads, crash)
If you don’t see the ads while testing or if you app is crashing, you need to verify all the items in this checklist:
1/ The adaptive, smart, rectangle and large banners aren’t enabled by default, please contact your CSM if you want to use them.
2/ Make sure that your device ID is added in MAS dashboard.
3/ Confirm that the ad formats are enabled.
4/ Make sure you are using the right AppKey, Admob ID and Bundle ID.
5/ Check the iOS resolver settings.
If your game is crashing, make sure you use the following iOS Resolver Settings.
